Support women and dependents through trauma-informed advocacy as a Residential Client Advocate with Mission Services of Hamilton in Hamilton, Ontario. Flexible availability is required.
This part time contract supports residents experiencing abuse and/or homelessness within the Women’s Shelter. The client-centered position provides safety planning, assessments, housing information, referrals, crisis intervention, and barrier-free services. Service follows anti-racism, anti-oppression, and intersectional feminist approaches while respecting self-determination.
Key Responsibilities: Conduct safety planning, risk management, assessments, and admissions
Provide housing information, applications, referrals, and crisis intervention
Maintain shelter safety, security, records, and confidentiality




Develop and deliver onsite groups and activities
Follow protocols with Hamilton Police Services and community partners
Requirements: Diploma in Social Service Work; Social Work degree preferred
Minimum two years supporting vulnerable women in social services
Understanding of gender-based violence, homelessness, addiction, and mental health
Excellent counselling, crisis intervention, organizational, and interpersonal skills
Availability for day, afternoon, night, and weekend shifts
Bring trauma-informed counselling, crisis intervention, and advocacy skills to support shelter residents at Mission Services of Hamilton.

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📌 Residential Client Advocate Hamilton (Ontario)
🏢 Mission Services of Hamilton
📍 Ontario