Drive your career with us-join our team as an Inside Parts (Heavy Duty) Salesperson at Velocity Truck Centres- Edmonton West !
What We Offer:

Attractive Compensation: $40.00 / hr to $45.00/hour

Shift/Hours of work: Monday to Friday: 8:00 AM - 4:30 PM

Work-Life Balance: Competitive accrued vacation time.

Financial Security: Plan for the future with employer RRSPs

Comprehensive Perks: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:
Reporting directly to the Customer Experience Manager, the Inside Parts Sales position is responsible for providing centralized parts sales support and technical expertise to assist our Outside Parts Sales (OPS) team. Strong problem-solving, organizational and communication skills are essential to this role as is the ability to work in a fast-paced, customer service-oriented environment.

Principal Responsibilities:

Conducts outbound sales phone calls on house accounts to solicit additional parts revenue
Builds and sends out specials, including ICR (Inner Circle Rewards) promotions, to house account holders viaoutbound sales calls

Handles overflow of incoming parts sales calls from all Canadian regions

Proactively identifies and understands parts needs through effective engagement with customers, ensuring appropriate solutions and services are delivered to meet or exceed their expectations





Handles customer inquiries regarding all matters pertaining to transaction and sales history

Sells additional parts and services by recognizing opportunities to up-sell

Stays informed of new parts, product features, applications etc. and efficiently uses and applies this knowledge in communicating timely and relevant information to customers

Conducts research and utilizes available resources to identify and source parts that are appropriate to the customer's specific needs

Manages customer transactions from order placement through to fulfillment, ensuring accurate processing, timely communication, and proactive resolution of issues throughout the process

Routes calls to appropriate resource if needed

Documents all call information according to standard operating procedures

Required Qualifications:

High school diploma or the equivalent

A minimum of 5 years heavy duty commercial truck parts experience

A minimum of 5 years direct sales experience, including proven success in generating and closing sales

Basic computer knowledge and experience using standard applications including Microsoft Office Suite

Excellent customer service skills

Proven ability to take initiative and perform effectively both independently and as part of a team

Demonstrated proficiency in data entry, typing, word processing skills, and general office/clerical functions

Demonstrated proficiency in data entry, typing, word processing skills, and general office/clerical functions

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📌 Inside Parts Salesperson - (Heavy Duty) (Alberta)
🏢 Velocity Truck Centres
📍 Alberta