Customer service expertise meets product knowledge at Watson Gloves in Calgary. Work full time, Monday to Friday, 7:30 a.m. to 4 p.m.
As a Customer Service Representative, you will build client relationships while supporting inquiries, orders, shipments, and product information. Watson Gloves provides training and mentorship in communication, problem solving, product knowledge, and relationship building. The role supports customers through multiple channels and assists Sales representatives with timely information.
Key Responsibilities: Assist customers by phone, email, chat, and in person
Manage orders, booking orders, and EDI orders
Follow up on shipments, backorders, and open orders
Resolve complaints using critical thinking skills
Support Sales representatives with product information
Requirements: Two or more years of customer service experience
Minimum high school diploma
Excellent written and verbal communication skills
Strong organizational, time management, and critical thinking skills
Microsoft Outlook, Word, and Excel proficiency
Bring customer service, communication, and order management skills to Watson Gloves while supporting Calgary customers and Sales representatives.

#J-18808-Ljbffr

📌 Customer Service Representative Calgary (Alberta)
🏢 Watson Gloves
📍 Alberta