Support patrons at Ladner Pioneer Library with customer service and digital systems skills in a temporary, 22-hour weekly assignment. Work scheduled Sunday, Monday, Thursday, and Friday shifts.
As a Customer Services Assistant 1, you will provide exceptional customer service under library supervisors’ direction. The position supports efficient library operations through problem-solving, communication, computer use, and automated library systems. A broad interest in genres and authors is valuable.
Key Responsibilities: Provide exceptional customer service to library patrons
Interpret customer needs and offer solutions or alternatives
Use email, word processing, and database searching




Operate automated library systems and related digital devices
Perform basic software and hardware troubleshooting
Requirements: Demonstrated customer service proficiency
Robust problem-solving and interpersonal communication skills
Ability to work independently and within a team
Accurate keyboarding speed of 30 words per minute
Required library courses and criminal record check
Bring accurate customer service, library technology, and problem-solving skills to Ladner Pioneer Library’s customer services team.

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📌 Library Customer Services Assistant (British Columbia)
🏢 FVRL (Fraser Valley Regional Library)
📍 British Columbia