Support TD Canada Trust customers in Gatineau through banking advice, service transactions, and digital education. This branch-based role offers 37.5 hours weekly.
As a Personal Banking Associate, you will guide customers toward appropriate banking solutions and colleagues. The work includes recent accounts, investment advice, customer problem resolution, and confidential matters. You will also support branch operations while promoting a positive customer experience.
Key Responsibilities: Engage customers through advice, transactions, and digital education
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions




Complete documentation and business processes accurately
Requirements: High School diploma and/or one-plus years relevant experience
Complete Investment Funds Canada or equivalent within 90 days
Meet applicable Canadian Investment Regulatory Organization registration requirements
Use Microsoft Office, branch software, and internet proficiently
Communicate effectively with customers and related teams
Bring customer experience, banking solutions knowledge, and sound judgement to Personal Banking Associate responsibilities at TD Canada Trust.

#J-18808-Ljbffr

📌 Personal Banking Associate Gatineau (Quebec City)
🏢 TD Bank
📍 Quebec City