Serve TD Canada Trust customers in North York by processing transactions accurately and recommending suitable banking solutions. This is an onsite, 37.5-hour position.
As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services. You will understand customer needs, resolve concerns, promote banking solutions, and complete processes accurately. The role requires administration, organization, planning, time management, and communication skills.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes




Recommend operational improvements supporting customer experiences
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Knowledge of Microsoft Word, Excel, Outlook, and internet
Robust organizational and time management skills
Accurate, detail-oriented, calm, and courteous communication
Bring accurate transaction processing, customer service, and banking solution skills to TD Canada Trust’s North York branch.

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📌 Customer Experience Associate Banking (Ontario)
🏢 TD Bank Group
📍 Ontario