Customer service and repair communication define this Hail Consultant role at Birchwood Collision Centre. Support customers through hail repair inquiries, walk-ins, and paperwork.
Reporting directly to the Hail Centre Manager, the Hail Consultant delivers service throughout each customer’s experience. You will build rapport, communicate needed repairs and costs, and follow up on satisfaction. The position also manages phone inquiries, customer walk-ins, and appropriate hail repair order paperwork.
Key Responsibilities: Build rapport throughout each customer’s repair experience
Communicate required repairs and associated costs clearly
Manage phone inquiries and customer walk-ins
Complete appropriate paperwork for hail repair orders




Follow up to ensure overall customer satisfaction
Requirements: Demonstrated commitment to customer satisfaction
High attention to detail and proven time management
Solid organizational skills and collaborative approach
Comfort using technology and Microsoft applications
Valid driver’s license, clean abstract, and personal transportation
Apply customer service, repair communication, organization, and follow-up skills as a Hail Consultant at Birchwood Collision Centre.

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📌 Automotive Hail Repair Consultant (Manitoba)
🏢 Birchwood
📍 Manitoba