Automotive customer service and repair coordination define this Service Advisor role at a Canadian Tire Automotive Service Centre. Communicate with customers and technicians daily.
The Service Advisor manages customer needs and expectations around vehicle maintenance and repairs. You will offer knowledgeable advice, identify concerns, prepare work orders, and coordinate appointments. Solid communication, computer skills, and automotive mechanic knowledge support this customer-facing position.
Key Responsibilities: Greet, assist, and thank customers by phone and in person
Identify vehicle repair and maintenance concerns through active listening
Prepare work orders and review estimated costs with customers




Schedule service appointments and manage vehicle readiness expectations
Liaise between customers and Service Centre employees
Requirements: Knowledge of automotive mechanics
Strong communication, interpersonal, and computer skills
Ability to work days, evenings, weekends, and holidays
Valid driver's licence for the province of employment
Ability to handle physical demands involving standing, lifting, and reaching
Use automotive knowledge, customer communication, and service coordination skills to support Canadian Tire customers and Service Centre employees.

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📌 Automotive Service Advisor (Alberta)
🏢 Canadian Tire Corporation
📍 Alberta