Coordinate lottery campaigns with robust organization and attention to detail across planning, documentation, timelines, and operational requirements.
The Customer Success Coordinator supports campaigns from planning through completion. You will collaborate with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing, and suppliers. The position develops toward greater campaign ownership, customer communication, and relationship management.
Key Responsibilities: Coordinate campaign information, tasks, deadlines, and action items
Maintain dates in Planner and the Technology Calendar
Prepare lottery rules, regulations, and campaign documentation
Create guides, FAQs, checklists, and winner communications
Coordinate prizes, suppliers,



hardware requests, and campaign completion
Requirements: One to three years in coordination, administration, or customer service
Strong organization across multiple priorities and recurring deadlines
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Microsoft Office proficiency; Planner experience is an asset
Use campaign coordination, documentation, and communication skills to support accurate lottery delivery and developing customer relationships.

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📌 Lottery Campaign Coordination Specialist (Alberta)
🏢 Stride Management
📍 Alberta