Support North American employees through Workday, ServiceNow, and compliant People Operations services at Edelman. This role serves U.S. and Canada teams.
The People Operations Specialist provides shared services support across the employee lifecycle. You will manage onboarding, offboarding, inquiries, case management, Leave of Absence administration, and regional program execution. The role partners with People Partners, Employee Relations, Talent Acquisition, Payroll, Advantages, and Systems Operations.
Key Responsibilities: Process hires, terminations, and lifecycle transactions in Workday
Deliver virtual Day One orientations for U.S. and Canada
Resolve People cases through ServiceNow within established SLAs
Administer Canadian Leave of Absence processes and documentation




Maintain accurate records, portals, guides, and process documentation
Requirements: Bachelor’s degree or equivalent education and experience
Three or more years in People Operations or HR operations
Hands-on Leave of Absence and lifecycle transaction experience
Daily Workday and ServiceNow, or similar platform, experience
Knowledge of multi-country employment practices and compliance
Bring Workday, ServiceNow, lifecycle administration, and compliance expertise to Edelman’s North American People Operations team.

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📌 People Operations Specialist North America (Ontario)
🏢 Edelman
📍 Ontario