Support Manulife’s Canada Retirement clients as a Bilingual Administrative Coordinator in a hybrid setting, processing transactions and managing priorities.

This administrative role supports the Plan Administration Support team within Plan Member Services. You will handle detailed requests, communicate professionally, and organize changing priorities. The work focuses on accurate, timely service for internal and external clients while supporting high-volume periods.

Key Responsibilities:

- Process urgent and complex retirement plan transactions
- Gatekeep shared email inboxes accurately and efficiently
- Request specialized reporting through internal processes
- Execute team tasks during high-volume periods
- Identify opportunities to improve internal process efficiency

Requirements:

- Bilingual English and French communication skills
- Relevant customer-centric environment experience
- Exceptional problem-solving and organizational skills
- Robust attention to detail and consistency
- Ability to anticipate needs and impacts

Bring bilingual communication, administrative precision, and retirement transaction skills to Manulife’s Plan Member Services team in a hybrid role.

📌 Bilingual Retirement Plan Coordinator (Canada)
🏢 Manulife
📍 Canada