Telephone claims adjusting in North Bay requires solid analysis and communication skills. Optimum Insurance offers a hybrid model with three office days.

As a Junior Telephone Adjuster, you will manage claims from notification through resolution. You will investigate losses, review coverage, assess eligibility, and negotiate settlements. The role supports developing a claims career within Optimum Insurance’s Claims team.

Key Responsibilities:

- Investigate and manage policyholder claims
- Review coverage and determine claim eligibility
- Analyze information to assess and resolve claims
- Communicate with insureds, brokers, vendors, and authorities
- Negotiate settlements within established authority levels

Requirements:

- College diploma or university degree
- Property and Casualty insurance industry knowledge
- Strong communication and interpersonal skills
- Analytical, organizational, and problem-solving abilities
- Microsoft Word and Excel proficiency

Build claims expertise through telephone adjusting, coverage review, settlement negotiation, and customer service at Optimum Insurance.

📌 Junior Telephone Claims Adjuster (Canada)
🏢 Optimum Assurance générale
📍 Canada