Coordinate automotive service appointments at Cam Clark Ford in Red Deer, using confident phone communication and solid organizational skills.

Reporting to the Service Manager, the Service Appointment Coordinator schedules appointments by phone and online. You will support customer experience, payment upon vehicle completion, service advisor communication, and appointment records. The position requires detail, organization, multitasking, and problem-solving.

Key Responsibilities:

- Answer calls and schedule customer service appointments
- Discuss requested service details and expected durations
- Remind customers about upcoming appointments by telephone
- Assign incoming customers to service advisors
- Coordinate customer shuttles and special-order parts appointments

Requirements:

- Confident, professional phone manner
- Strong computer and Internet skills
- Detail-oriented organizational and multitasking abilities
- Customer satisfaction and conflict resolution experience
- Ability to work cohesively with employees and managers

Bring organized scheduling, customer communication, and automotive service coordination skills to Cam Clark Ford in Red Deer.

📌 Automotive Service Appointment Coordinator (Canada)
🏢 Cam Clark Automotive Group
📍 Canada