Coordinate natural gas service requests from Mississauga with dispatch expertise, computer proficiency, and calm decision-making during evening and weekend operations.

This three-month contract supports residential and commercial customers for a Canadian natural gas utility services provider. You will schedule certified field technicians, transmit technical instructions, and coordinate emergency responses using dispatch programs and telecommunication platforms. The schedule runs Wednesday through Sunday, from 2:30PM to 11:00PM.

Key Responsibilities:

- Process residential and commercial natural gas service requests
- Schedule certified technicians according to service level agreements
- Transmit technical instructions and clear work orders




- Respond to unexpected utility emergency situations
- Monitor routes, appointments, assignments, and coding reports

Requirements:

- Two to three years of dispatch, call center, or customer service experience
- Utility, field service, or emergency dispatch experience is an asset
- High school diploma or equivalent required
- Microsoft Office and intermediate Excel proficiency
- Ability to multitask calmly under pressure

Use dispatch coordination, customer service, and problem-solving skills to support protected utility operations across Mississauga and surrounding areas.

📌 Natural Gas Dispatch Coordinator (Canada)
🏢 randstad canada
📍 Canada