Support hospital telecommunications at Red Deer Regional Hospital using emergency paging, call transfer, and critical thinking skills. This is regular part-time work.

Health Shared Services seeks an Administrative Support III for its Switchboard program. You will provide telecommunication services, support emergency activations, and manage on-call schedule updates. The work requires Microsoft Office proficiency, medical terminology, and strong communication in a high-volume environment.

Key Responsibilities:

- Answer incoming calls according to EXPLICIT Values
- Transfer calls to appropriate people or departments
- Operate overhead paging and alphanumerical messaging systems
- Monitor fire panels and respond to audible alarms
- Announce Emergency Response Code activations

Requirements:

- Grade 12 or equivalent and medical terminology certificate
- Minimum six months recent switchboard or equivalent experience
- Typing speed of at least 40 words per minute
- Intermediate Microsoft Office skills with Word, Excel, and Outlook
- Ability to work all operationally required shifts

Use accurate call handling, emergency communication, and privacy practices to support Health Shared Services at Red Deer Regional Hospital.

📌 Hospital Switchboard Administrative Support (Canada)
🏢 Alberta Health Services
📍 Canada