Answer dental customer questions using phone, email, and in-person service in Westbury, NY. This part-time position is not remote.

DDS seeks a qualified, personable Call Center Representative for its dental administration office. The Customer Service Representative and Clerical Worker will verify eligibility, explain schedules, maintain client records, review policies, and support comprehensive customer service.

Key Responsibilities:

- Answer customer questions by phone, email, and in person
- Verify eligibility and break down schedules
- Maintain detailed records of client interactions
- Review audits and policies
- Collaborate with colleagues on comprehensive customer service

Requirements:

- High school diploma or GED required
- Bachelor's degree preferred
- Strong organization and time management skills
- Professional and personable customer service approach
- Availability for up to 24 hours weekly

Support DDS dental administration through customer service, eligibility verification, recordkeeping, and clerical work in Westbury.

📌 Part Time Dental Call Center Representative (Canada)
🏢 DD SERVICES
📍 Canada