About Upper Canada Railway Services Corp. (UCRS)

Upper Canada Railway Services Corp. (UCRS) is an Ontario-based manufacturer and supplier of high-quality components, assemblies and replacement parts for locomotives, freight cars and passenger coaches.

Our products serve railway operators, locomotive maintenance facilities and rolling stock manufacturers in Canada and international markets. We specialize in manufacturing components and assemblies that meet or exceed original equipment manufacturer (OEM) designs, specifications and quality standards.

At UCRS, quality, reliability and customer satisfaction are fundamental to our operations. We are committed to maintaining the highest manufacturing standards, continuously improving our processes and delivering products that meet the demanding requirements of the railway industry.

About the Position

UCRS is seeking an experienced and technically proficient Quality Assurance & Quality Control (QA/QC) Technician to join our manufacturing team at our Welland, Ontario facility.

Reporting to the Quality Manager, the successful candidate will be responsible for performing and coordinating quality inspection and control activities throughout the manufacturing process, while supporting the implementation, maintenance and continuous improvement of the company's Quality Management System (QMS).

A key requirement of this position is extensive hands-on experience in operating and programming Coordinate Measuring Machines (CMM). The successful candidate must be capable of independently developing and executing CMM inspection programs, interpreting complex engineering drawings and GD&T; requirements, and preparing accurate dimensional inspection reports.

Experience with Mitutoyo CMM equipment and MCOSMOS software is strongly preferred.

The position also requires practical knowledge of manufacturing processes, dimensional inspection, ISO 9001:2015 and AAR M-1003 quality requirements. The successful candidate will work closely with production, engineering, procurement and suppliers to ensure that materials, manufacturing processes and finished products consistently meet applicable engineering and quality standards.

We are looking for a detail-oriented, analytical and self-motivated individual who can take ownership of inspection activities, identify quality issues, investigate root causes and contribute to improving the overall quality performance of our manufacturing operations.

Key Duties and Responsibilities

1. Quality Control and Dimensional Inspection

- Perform incoming material inspections, in-process inspections and final inspections of manufactured components and assemblies.
- Verify product conformity against engineering drawings, OEM specifications, purchase orders and applicable quality requirements.
- Interpret mechanical engineering drawings, dimensional tolerances, GD&T; requirements and engineering specifications.
- Perform detailed dimensional inspections using CMM equipment, laser scanners and precision measuring instruments.
- Develop, program,



modify and execute CMM inspection programs for complex mechanical components and assemblies.
- Prepare and maintain dimensional inspection reports, measurement results and product inspection records.
- Operate precision measuring instruments, including micrometers, vernier calipers, height gauges, bore gauges, plug gauges and other inspection equipment.
- Ensure proper identification, traceability and inspection status of incoming materials, work-in-process and finished products.
- Identify, document and report non-conforming materials, components and manufacturing processes.

2. CMM Programming and Operation

- Independently program and operate Coordinate Measuring Machines for dimensional verification of manufactured components.
- Develop CMM programs based on engineering drawings, GD&T; requirements and inspection specifications.
- Select appropriate measurement strategies, datum references, probing methods and inspection sequences.
- Perform dimensional analysis and verify geometric characteristics, including position, profile, concentricity, flatness, parallelism, perpendicularity and other applicable GD&T; requirements.
- Analyze CMM measurement results and identify dimensional deviations from engineering specifications.
- Prepare comprehensive CMM inspection reports and maintain associated measurement records.
- Troubleshoot measurement and programming issues and ensure the accuracy and repeatability of inspection results.
- Maintain proper operation and care of CMM equipment and coordinate required calibration and verification activities.

3. Quality Management System (QMS)

- Assist the Quality Manager in implementing, maintaining and continuously improving the company's Quality Management System.
- Ensure compliance with ISO 9001:2015 and AAR M-1003 quality management requirements.
- Maintain and update quality procedures, work instructions, inspection plans, forms and quality records.
- Monitor compliance with established quality procedures throughout manufacturing and inspection activities.
- Participate in internal quality audits and manufacturing process compliance audits.
- Identify opportunities for quality and process improvements and assist in implementing corrective actions.
- Maintain records of quality objectives, inspection activities, audit findings and corrective actions.
- Support external audits, customer audits and quality system assessments.

4. Non-Conformance and Corrective Actions

- Identify, document and manage non-conforming materials, components and finished products.
- Ensure proper segregation, identification and quarantine of rejected or non-conforming materials.
- Prepare and maintain Non-Conformance Reports (NCRs).




- Participate in root cause analysis (RCA) and investigations of quality-related issues.
- Coordinate with production, engineering and suppliers to investigate and resolve quality deficiencies.
- Monitor corrective and preventive actions and verify their effectiveness.
- Assist in preventing recurring quality issues through process improvements and effective quality controls.

5. Supplier and Customer Quality

- Review supplier inspection reports, material certifications, certificates of conformity and other quality documentation.
- Communicate with suppliers regarding quality deficiencies, non-conformances and corrective action requirements.
- Assist in evaluating supplier quality performance.
- Support customer quality requirements, inspections and requests for technical documentation.
- Verify that purchased materials and subcontracted manufacturing operations meet applicable engineering and quality requirements.

6. Inspection Equipment and Calibration

- Maintain inspection equipment inventories and calibration records.
- Coordinate and monitor calibration and verification of measuring and testing equipment.
- Ensure that inspection equipment is properly identified and calibrated before use.
- Maintain records of equipment calibration, verification and maintenance.
- Identify and report equipment that is damaged, out of calibration or unsuitable for inspection purposes.

7. Engineering and Manufacturing Support

- Work closely with engineering and production personnel to resolve dimensional, manufacturing and quality-related issues.
- Participate in engineering and design reviews, providing input on inspection requirements and product conformity.
- Assist in developing inspection plans and quality control procedures for new products and manufacturing processes.
- Support quality planning for CNC machining, sheet metal fabrication, casting, welding, mechanical assembly and other manufacturing operations.
- Recommend improvements to inspection methods, manufacturing processes and quality controls.

Job Type: Full-time

Pay: $30.00-$35.00 per hour

Expected hours: 40.0 per week

Benefits:

- Dental care
- Extended health care
- Life insurance
- In office parking
- Vision care

Application question(s):

- Have you independently developed CMM inspection programs based on mechanical engineering drawings and GD&T; requirements? Please describe your experience.
- How would you describe your practical knowledge of GD&T; and its application in dimensional inspection?
- Do you have experience implementing or maintaining an AAR-M1003 or ISO 9001:2015 Quality Management System?
- Do you have experience with internal quality audits, NCRs, root cause analysis and corrective actions?
- Are you legally authorized to work in Canada?
- How many years of Quality Assurance & Quality Control do you have?
- How many years of hands-on experience do you have operating and programming CMM equipment?
- Have you used Mitutoyo MCOSMOS software for CMM programming and operation?

Work Location: In person

📌 Quality Assurance & Quality Control (QA/QC) Technician (Welland)
🏢 Upper Canada Railway Services
📍 Welland