Business Manager; Dental Specialty Practice

Location: Whitby, OntarioEmployer: Established Specialty Dental PracticeStart Date: As soon as possible

Join Our Team in a Key Leadership Role

An established specialty dental practice in Whitby is seeking an experienced, highly organized, and proactive Business Manager to oversee daily operations, provide strong team leadership, and support the continued success of the practice.

We are looking for a confident, resourceful professional with exceptional administrative abilities, sound judgment, and strong interpersonal skills. The ideal candidate thrives in a fast-paced environment, takes initiative, and knows how to build an efficient, collaborative, and patient-centred workplace.

This is an opportunity to take ownership of business operations, strengthen team performance, and make a meaningful impact within a well-established specialty practice.

Key Responsibilities

Business Operations & Administration

- Oversee daily business and administrative operations, ensuring efficiency and organization.
- Develop and maintain effective systems, workflows, and office procedures.
- Manage competing priorities and proactively resolve operational challenges.
- Support scheduling, patient flow, and coordination between administrative and clinical teams.
- Work closely with practice leadership to improve overall business performance.

Team Leadership & Human Resources

- Lead, support, and motivate a multidisciplinary dental team.
- Foster a positive, respectful, collaborative, and accountable workplace culture.
- Oversee staff scheduling, onboarding, training, and performance management.
- Promote clear communication, teamwork, and consistent qualified standards.
- Address staff concerns and workplace challenges with professionalism and discretion.

Patient Experience

- Maintain high standards of patient service and professionalism.




- Support efficient communication between patients and the clinical team.
- Resolve patient concerns with empathy, sound judgment, and professionalism.

Qualifications

Required

- Proven experience in business management, office management, or a comparable leadership role.
- Exceptional organizational, administrative, and problem-solving abilities.
- Demonstrated experience supervising staff and managing team dynamics.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Ability to work independently, prioritize effectively, and lead with confidence.
- Strong professionalism, discretion, accountability, and initiative.

Strongly Preferred

- Previous management or senior administrative experience in a dental, specialty dental, or healthcare setting.
- Knowledge of dental office operations and practice management systems.
- Experience in human resources, staff development, and operational improvements.
- Familiarity with dental practice management software is an asset.

Why Join Us?

This is an opportunity to take on a meaningful leadership position within an established specialty dental practice, contribute your expertise, and play an important role in creating an efficient, positive, and patient-focused environment.

We value initiative, professionalism, strong leadership, and a commitment to excellence.

How to Apply

Please submit your resume through Indeed, highlighting your management experience and any relevant dental or healthcare background.

Applications are being reviewed immediately, and interviews will be scheduled on a rolling basis. Candidates available to start promptly are encouraged to apply.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $30.00-$40.00 per hour

Ability to commute/relocate:

- Whitby, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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