Lead secure airport operations for Air Canada, using leadership and customer service expertise across gates, check-in counters, and security checkpoints.
As an Operations Manager, you will lead complex daily airport operations and supervise a unionized workforce. You will promote safety protocols, Standard Operating Procedures, On-Time Performance, and glowing-hearted hospitality. The position requires accountable leadership, coaching, and decisive responses to disruptions and customer concerns.

Key Responsibilities

Lead daily operations across gates, counters, and checkpointsSupervise unionized team members and reinforce accountabilityAudit safety, SOP, and service standardsResolve disruptions, emergencies, delays,



and passenger concernsConduct incident investigations and accurate reportingRequirements:
Post-secondary diploma or equivalent operational experienceAt least two years in leadership or equivalent experienceStrong leadership, communication, and team management skillsAvailability for 24-hour operations, shifts, weekends, and holidaysAbility to obtain and maintain a RAICBring airport operations leadership, safety judgment, and customer service focus to Air Canada’s terminal operations team.
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📌 Air Canada Airport Operations Manager (Winnipeg)
🏢 Air Canada
📍 Winnipeg