Job Description

Vision Transport is seeking an experienced TMW (Trimble TruckMate) Subject Matter Expert to join our team in office in Mississauga, ON. In this role, you will serve as the crucial operational bridge between daily transportation business processes and TMW software capabilities.

Working directly alongside dispatchers, brokerage specialists, and administrative teams, you will optimize TruckMate workflows, customize user interface screens, build complex database reports, and streamline operational procedures. You will report directly to Vision Transport Administration while maintaining alignment with Manitoulin Group of Companies (MGC) Shared IT Services, strictly adhering to ISO 27001 ISMS policies and corporate Change Management frameworks.

Key Responsibilities:

1. Workflow Optimization & Business Process Alignment

- Partner directly with Vision Transport dispatchers, brokerage personnel, and warehousing staff to map current workflows and identify operational bottlenecks.

- Leverage native TruckMate customization capabilities (table-driven settings, menu options, custom fields, and layout modifications) to streamline screen flows and boost user productivity.

- Translate business requirements into functional software setups without relying on unnecessary custom programming.

2. Reporting & Data Analysis





- Analyze TruckMate database schemas and data structures to develop, optimize, and maintain custom operational and executive management reports.

- Utilize SQL, Crystal Reports, SSRS, or SAP BusinessObjects to provide actionable insights for freight brokerage, asset utilization, and warehousing metrics.

- Ensure custom queries and reports are optimized to prevent performance degradation on the underlying DB2 database infrastructure.

3. IT Governance, Security & Change Management

- Adhere strictly to Manitoulin Group of Companies' Information Security Management System (ISMS) policies and ISO 27001:2022 security controls.

- Follow formal IT Change Management procedures by thoroughly testing and vetting all system changes, interface configurations, and new reports in the Development environment prior to production release.

- Collaborate with MGC Shared IT teams (Infrastructure, Development, EDI) to request vendor SOWs (e.g., Trimble EDI configurations) or specialized environment support.

4. End-User Support & Training

- Provide hands-on, in-office support and functional guidance to operational staff regarding best practices within TMW TruckMate.

- Develop user documentation and conduct training sessions for staff on new workflow enhancements, report usage, and system updates.

📌 TMW SYSTEMS ANALYST & BUSINESS PROCESS SPECIALIST (Mississauga)
🏢 Vision Transport Group
📍 Mississauga