Employee’s job duties include but are not limited to:
Schedule patients
Retrieving necessary medical documents from healthcare providers/institutions, Taking medical histories
Preparing medical consult notes/follow-up notes
Documenting medications
Measuring/recording vitals
Assisting in daily medical practice needs
Covering the reception desk
Conducting telephone bookings/confirmation calls
Scheduling patients/physician schedules
Scheduling, training reception/administrative staff
Scheduling medical tests for patients and referrals to other healthcare providers
Provide coverage for reception/administrative staff who are absent due to illness or other reasons until an adequate replacement is found
Ensuring patient satisfaction
Scanning reports / referrals / other documents
Answering phone and checking patients in/out
Checking/responding to voicemail/email correspondence
No-show and cancellation patient rebooking
Outbox
Booking of Referrals for Physicians
Chaperoning patient visits when requested
Organizing the daily/weekly/monthly schedule of healthcare providers and staff
Scheduling and attending staff meetings on a weekly basis and at the discretion of the IDE Director
The Employee will need to install and use Whatsapp for some communications with the IDE Director & Director of Operations
Create a positive HR experience of the entire organization and associated stakeholders
Ordering/picking up supplies/equipment for medical practice/business
Maintaining patient/medical information privacy





Skill / Experience Requirements

1) Positive computer skills, with proficiency in Microsoft Word and Microsoft Excel

2) Ability to multitask with efficient time management skills

3) Detail oriented

4) Clear, friendly and professional communication skills

5) Must drive ! (will need to work at both the Ajax (Rossland Rd/Salem Rd) and Scarborough (Midland Ave/McNicoll Ave) offices. Typically 4 days per week in one location and 1 day per week in the other location

6) Good English proficiency (spoken and written)

7) Proficiency in speaking Tamil is very helpful

8) Must have completed at least 2 years of medical school.

Job Details

- We will be hiring 1-2 individuals for a 3 month term
- Depending on your performance, and depending on organizational needs, after the 3 month term, the position may become permanent
- This is mainly a full-time opportunity, but we may consider hiring an individual part-time 3 days per week as well
- Hours are typically 8:30am-4:30pm or 9am-5pm or 9:30am-5:30pm

Job Types: Full-time, Part-time, Fixed term contract

Pay: $17.60 per hour

Application question(s):

- 1) You are able to work in both the Ajax and Scarborough clinics

in-person: YES / NO ?

2) You have your own vehicle and will drive yourself to the Ajax clinic
or Scarborough clinic as needed : YES / NO ? (If you rely on public
transportation or are being dropped off by someone, that will not work
for our needs).

3) You are able to work at least 4 weekdays a week: YES / NO ?

Work Location: In person

📌 Medical Assistant International Medical Graduate (IMG) MD Specialist Clinic (Ajax)
🏢 Institute of Diabetes & Endocrinology
📍 Ajax