Company: United Health Centres (UHC)
Position: Medical Office Assistant (MOA)
Workplace Location: Edmonton, Alberta
Job Type: Full-time, Permanent
Salary: CA$18.00–$20.00 per hour (based on experience)
Vacation Pay: Provided in accordance with Alberta Employment Standards
Work Location: In person

Company Description

Established in 2015, United Health Centres (UHC) is a multidisciplinary healthcare organization dedicated to providing comprehensive, patient-centred medical services. Our team includes family physicians, medical specialists, nurses, physiotherapists, and other allied healthcare professionals.

We are looking for a reliable, organized, and friendly Medical Office Assistant (MOA) to join our growing healthcare team.

Key Responsibilities

- Greet patients professionally and provide excellent customer service.
- Schedule, confirm, and manage patient appointments through phone, email, and our electronic medical records (EMR) system.
- Answer incoming calls, respond to voicemails, and address patient inquiries promptly.
- Register patients, verify personal information, and maintain accurate medical records.
- Scan, fax, file, and organize medical documents, referrals, prescriptions, and laboratory requisitions.
- Assist patients with administrative questions regarding prescriptions, laboratory requisitions, and referrals.
- Maintain patient confidentiality in accordance with applicable privacy regulations.
- Process payments, prepare medical invoices,



and assist with insurance billing.
- Support physicians with daily administrative tasks and patient flow.
- Maintain a clean, organized, and professional reception and clinical environment.
- Perform additional administrative duties as assigned.

Qualifications and Requirements

- Medical Office Assistant (MOA) certification is required.
- Minimum 1 year of experience working in a medical clinic or healthcare setting is required.
- Experience using TELUS Med Access EMR is strongly preferred.
- Excellent communication, organizational, and multitasking skills.
- Strong computer proficiency and attention to detail.
- Ability to work independently and collaboratively in a busy medical clinic.
- Professional, dependable, and patient-focused attitude.
- Ability to communicate in both English and Chinese (Mandarin and/or Cantonese) is considered an asset.

What We Offer

- Full-time, permanent employment.
- Competitive hourly compensation based on experience ($18–$20 per hour).
- Vacation pay in accordance with Alberta Employment Standards.
- Extended health care benefits plan.
- Supportive and collaborative healthcare team.
- Opportunities for qualified growth and skill development.
- A positive and welcoming work environment.
- A growing multidisciplinary healthcare organization.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Licence/Certification:

- Medical Office Assistant Certification (required)

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 United Health Centres
📍 Edmonton