Technical leadership and complex issue resolution shape this full time Applications Support Senior Analyst opportunity at Citi. Exercise autonomy while advising stakeholders.

This seasoned qualified evaluates variable issues, weighs alternatives, and influences decisions through advice, counsel, and facilitation. Responsibilities span enhancements, problem resolution, releases, post implementation analysis, operating standards, and compliance. The role also coaches new analysts and acts as a subject matter expert.

Key Responsibilities:

- Define scope for complex application enhancements and resolutions
- Prioritize bug fixes with development and production support teams
- Analyze implementations for successful system design and functionality




- Identify technology risks, vulnerabilities, and security issues
- Advise senior stakeholders and coach lower level analysts

Requirements:

- Five to eight years supporting applications
- Advanced execution and changing prioritization capabilities
- Clear written and verbal communication skills
- Ability to plan and organize workload
- Bachelor's degree or equivalent experience

Lead application support decisions with sound judgment, technical analysis, stakeholder communication, and attention to risk and operating standards.

📌 Applications Support Technical Lead (Mississauga)
🏢 Citi
📍 Mississauga