Test GenAI and chatbot responses for accuracy, relevance, and consistency at Tata Consultancy Services. Use Jira, Confluence, GitHub, and Agile delivery practices.

This SDET position combines quality assurance with conversational AI validation. You will identify hallucinations, incorrect responses, formatting issues, and knowledge gaps. The role also requires defect reporting, quality metrics, API testing, and collaboration across technical and content teams.

Key Responsibilities:

- Validate responses across chatbot conversations and scenarios
- Identify incorrect outputs, gaps, and formatting problems
- Perform conversation analysis and recommend improvements
- Document test results, defects, and quality metrics
- Support UAT, release validation, and production monitoring

Requirements:

- Solid demonstrated experience in QA, SDET, or automation
- Experience testing conversational AI or virtual assistants
- Experience with Jira, Confluence, GitHub, and Agile
- Experience with API testing and automation frameworks
- Strong communication and troubleshooting skills

Bring AI quality assurance, defect analysis, and test automation expertise to conversational platform validation at Tata Consultancy Services.

📌 GenAI Quality Assurance Test Engineer (Toronto)
🏢 Tata Consultancy Services
📍 Toronto