Apply purchasing knowledge and customer service skills supporting Mohawk Medbuy members across the Central West Region’s nine hospitals.
This Member Support Associate serves as a key resource for hospitals using MMC services. You will facilitate first-contact resolution, coordinate intake, and support lower-value, lower-risk collaborative sourcing and capital sourcing activity. Success requires accurate follow-up with hospital stakeholders and MMC teams.
Key Responsibilities:
- Uphold consistent service levels across member hospitals
- Adapt support delivery to hospital needs
- Facilitate queries through appropriate MMC service streams
- Obtain member approvals and signatures electronically
- Enable Letters of Commitment and sourcing completion
Requirements:
- Post-secondary education
- One to two years of purchasing or sourcing experience
- Knowledge of suppliers and materials provisioning
- Understanding of business and legal issues
- Ability to navigate HEAT, Allscripts, SAP, Ariba, and MMC Portal
Use procurement coordination, stakeholder communication, and systems proficiency to strengthen healthcare member support at MMC.