Handle critical 911 communications for Strathcona County, using sound judgment, clear communication, and rapid information gathering during public safety events. Alberta-based service supports the community.
As an Emergency Telecommunications Operator, you respond first to emergency, complaint, administrative, and enforcement calls. You gather and distribute information, monitor police radio traffic, dispatch emergency services, and answer after-hours Help Phone contacts. Accurate data entry and confidential records management are essential.
Key Responsibilities:
- Respond first to incoming 911 and service telephone lines
- Collect essential information and monitor police communications
- Dispatch emergency services and update officer status
- Process complaints, inquiries, files, and CPIC requests
- Enter data into RCMP and Enforcement Services systems
Requirements:
- Four years related experience, preferably within a policing environment
- Emergency Communications and Response education or certificate
- Working knowledge of RCMP systems and legal requirements
- Qualified judgment, objectivity, confidentiality, and multitasking ability
- Eligibility for RCMP Enhanced Reliability Security Clearance
Apply emergency communications, dispatching, and decision-making skills while helping Strathcona County maintain effective public safety response.