This full-time senior role focuses on improving administration processes and client experiences across group benefit platforms. As a Senior Plan Administrator, you will assist in transitioning groups to new platforms, collaborating closely with internal sales teams and clients. This role emphasizes your expertise in group advantages administration, alongside proficiency in CRM systems and client service. Your input will directly influence workflows and administrative practices, ensuring the continued success of our growing team. Assist in transitioning groups to new administration platforms Collaborate with sales and clients on new implementations Track inquiries via Customer Relationship Management system Provide feedback to Business Analysts on user experience Bachelor's degree or equivalent experience preferred ~5+ years in Group Benefits administration required ~ Proficient in Microsoft Office and technology platforms ~ Strong customer service skills essential ~ Fluent in French and English communication

📌 Group Benefits Plan Administrator Edmonton (Canada)
🏢 First Canadian Financial Group
📍 Canada