Enterprise hardware support takes center stage in this fully onsite Services Technician position with Insight in Ontario. Troubleshoot systems, peripherals, and devices.

As a Services Technician analyst reporting to the Services Lead, you will assemble, configure, repair, and maintain computers and peripherals. Responsibilities include diagnosing system issues, installing approved software, testing drivers, and performing equipment upgrades. You will provide technical assistance, hardware and software training, and initial triage for supported printers. Accurate ticket documentation, knowledge base updates, and collaboration with clients, vendors, and IT divisions are essential.

Key Responsibilities:

- Assemble and configure computers and peripherals
- Perform equipment maintenance, repairs, and upgrades




- Install drivers and test component functionality
- Provide hardware and software training
- Triage printers and advise on warranty coverage

Requirements:

- Three to five years related troubleshooting experience
- Robust communication, organization, documentation, and problem-solving skills
- Required A+ and ITIL certifications
- ServiceNow working knowledge
- Current driver’s license and driver’s abstract

Bring advanced computer assembly, peripheral repair, equipment maintenance, and technical training experience to Insight’s onsite support team.

📌 Enterprise IT Hardware Support Technician (Toronto)
🏢 Insight Public Sector
📍 Toronto