Support major hotel chains with professional customer care at Hunter Amenities, handling shipment tracing, concerns, and special requests.

This Customer Service Representative supports customers in Hunter Amenities’ global personal care amenities business. Reporting to the North American Sales Manager, you will communicate across channels and answer product questions. Your work helps address complaints and maintain customer satisfaction.

Key Responsibilities:

- Provide quality support for major hotel chains and other customers
- Communicate with customers through various channels
- Answer product questions using detailed product knowledge
- Circulate complaints internally across involved departments
- Provide feedback on customer service process efficiency

Requirements:

- High School education
- One to three years of customer service experience
- Ability to remain calm during escalated customer issues
- Solid interpersonal and communication abilities
- Comfort using computers and Microsoft Office programs

Use calm communication, product knowledge, and customer care skills supporting Hunter Amenities’ hotel and business customers.

📌 Hotel Client Customer Care Representative (Burlington)
🏢 Hunter Amenities International
📍 Burlington