Support contractor customers with electrical products and orders as a Customer Service Associate at Dixon Electric, using accurate communication every day.

Dixon Electric’s Customer Service Associate handles requests across the counter, phone, and email. This position combines customer support with order picking, entry, pricing, and maintenance. You will support sales colleagues, manage product-related issues, and keep counter-area inventory levels maintained. Electrical industry experience or equivalent knowledge is required.

Key Responsibilities:

- Respond to contractor product and material needs through multiple channels
- Process customer service requests from entry through order maintenance
- Provide sales team support for customer orders and requests




- Manage defective product and return concerns
- Keep counter stock and product levels current

Requirements:

- Two to four years electrical industry experience or equivalent knowledge
- At least one year of warehouse experience
- Accurate work habits with robust attention to detail
- Excellent verbal, written, and telephone communication skills
- Ability to lift 50 pounds and become forklift trained

Use electrical distribution knowledge, order accuracy, and customer service expertise to support Dixon Electric’s contractor clientele.

📌 Electrical Distribution Customer Service Associate (Timmins)
🏢 Timmins
📍 Timmins