Calgary Honda is seeking a Parts Representative skilled in parts ordering, product information, and customer support. Work directly with automotive customers and service technicians.

Within Dilawri Group, this position connects customers with the correct vehicle parts and helps deliver timely order fulfillment. You will answer inquiries, explain products, resolve concerns, and communicate shipment updates professionally. Maintaining parts catalogue, pricing, and inventory knowledge supports accurate recommendations. The work also includes detailed records, invoices, returns, exchanges, refunds, and an orderly workstation.

Key Responsibilities:

- Answer customer inquiries and provide vehicle parts information
- Recommend and order correct parts for customers




- Coordinate accurate fulfillment with service technicians
- Track shipments and communicate order status updates
- Resolve concerns and process defective part exchanges

Requirements:

- Dedication to exceptional customer service standards
- Interest in lifelong customer relationship building
- Continuous skill development and innovation mindset
- Ability to collaborate in a respectful workplace
- Honest, trustworthy commitment to customer experience

Use customer service, parts ordering, and automotive product knowledge to support Calgary Honda customers and technicians.

📌 Calgary Honda Parts Advisor
🏢 Dilawri Group of Companies
📍 Calgary