Build lasting customer relationships onsite in Calgary as a part time Customer Experience Associate within TD’s Personal & Commercial Banking business.
This frontline TD Canada Trust position focuses on understanding needs and advising customers on suitable banking solutions. You will process deposits, withdrawals, and bill payments, address concerns, and communicate clearly about banking processes. The role also supports timely business objectives, team effectiveness, and operational excellence.
Key Responsibilities:
- Connect personally with customers about banking solutions
- Process financial transactions under standardized operating procedures
- Respond to concerns using standard resolution procedures
- Promote solutions while completing business processes accurately
- Support team effectiveness and routine activity updates
Requirements:
- High School diploma or relevant experience
- One-plus years of relevant experience preferred through requirements
- Strong planning, organization, administration, and time management
- Initiative when managing changing priorities and multiple tasks
- Effective verbal and written customer communication skills
Use relationship-building, accurate transactions, and explicit advice to deliver positive customer experiences for TD customers in Calgary.
📌 Calgary Personal Banking Experience Associate
🏢 TD Bank Group
📍 Calgary
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