Drive store performance at David’s Bridal by communicating sales goals, reviewing results, and coaching Dream Makers toward five-star service. Lead with customer obsession and attentive floor management every day.
The Operations Supervisor supports the management team by building and retaining a high-performing team. This role combines performance discussions, action plans, staffing goals, sales execution, and customer reviews. You will also monitor payroll, timesheets, inventory, special orders, receiving, layaway, repairs, and first-quality merchandise standards across front of house and alterations.
Key Responsibilities:
- Communicate daily sales goals to every team member
- Drive action through Chat Ins and Chat Outs
- Review performance using customer reviews and mystery shops
- Build the talent pipeline and meet staffing goals
- Assist with Total Monthly Income goals consistently
Requirements:
- High School Diploma or degree
- Two-four years of retail management experience
- Apparel or specialty store background
- Experience using a computerized POS system
- Ability to communicate with guests and team members
Use performance leadership, sales communication, and retail management experience to strengthen results for David’s Bridal guests.