Own inventory flow and loss prevention at MEC while leading operations support across stockrooms, shipments, systems, and store workflows.

The Department Manager, Operations Support, is accountable for accurate, consistent operational standards and business results. You lead inventory controls, OMS processes, back-of-house execution, health and safety, and incident response. In partnership with store leadership, you identify risks, drive corrective actions, and build operational capability through coaching and development.

Key Responsibilities:

- Manage shipment, stockroom, inventory, and OMS operations
- Ensure SLAs and workflows meet MEC operational standards
- Respond to incidents, identify trends, and drive corrective actions
- Lead audits, cycle counts, and inventory integrity practices




- Serve as escalation point for systems and facilities issues

Requirements:

- One to three years of leadership experience in retail or service
- Experience interpreting KPIs and driving consistent operational execution
- Knowledge of inventory controls and loss prevention practices
- Robust communication and collaboration skills across teams
- Ability to lift up to 50 pounds and navigate store environments

Use inventory management, loss prevention, and sound operational judgment to keep MEC stores accurate, compliant, and effective.

📌 Inventory and Loss Prevention Manager (Kitchener)
🏢 MEC
📍 Kitchener