Lead cross-functional loyalty initiatives for Triangle Rewards in Toronto, using research, governance, and project management to move priorities into execution.

As Associate Manager, Loyalty Program, you will mobilize Product, Marketing, Analytics, Finance, Research, Operations, and other partners. You will develop requirements, implementation plans, and decision materials while identifying dependencies, risks, approvals, and accountabilities. The position also supports recurring processes, program controls, and issue resolution.

Key Responsibilities:

- Mobilize partners across teams for loyalty pilots and program changes
- Develop business requirements and implementation plans
- Identify dependencies, risks, approvals, and cross-functional accountabilities
- Apply program rules, policies,



and operational controls
- Coordinate recurring processes and resolve program issues

Requirements:

- Experience leading cross-functional initiatives in matrixed organizations
- Solid project management, organization, and attention to detail
- Comfort with customer policies, financial considerations, and privacy requirements
- Excellent written and verbal communication for senior audiences
- Post-secondary education in a related discipline

Use structured delivery, sound judgment, and loyalty program expertise to advance Triangle Rewards initiatives across Canadian Tire Corporation.

📌 Loyalty Program Manager Cross Functional (Toronto)
🏢 Canadian Tire Financial Services
📍 Toronto