Build customer confidence at TD Canada Trust through banking advice, financial problem resolution, and clear digital education support.

This Personal Banking Associate position serves branch customers with day-to-day banking needs and questions. You will identify requirements, exercise judgement with confidential matters, and connect customers with appropriate internal partners. Success requires robust communication, organization, initiative, and familiarity with banking solutions, processes, and technology.

Key Responsibilities:

- Resolve customer problems related to banking solutions
- Identify needs and refer customers to appropriate partners
- Build confidence in emerging digital banking trends




- Report non-standard matters and critical issues to management
- Recommend improvements to branch practices and processes

Requirements:

- Relevant experience or High School diploma required
- Post-Secondary or Undergraduate degree preferred
- Complete IFC or equivalent certification within 90 days
- Demonstrate administration, planning, and time management skills
- Handle changing priorities with initiative and diligence

Use communication, customer experience, and banking process knowledge to help TD customers receive accurate, relevant branch guidance.

📌 TD Branch Customer Banking Advisor (Dollard-des Ormeaux)
🏢 TD Bank Group
📍 Dollard-des Ormeaux