06 Nov
|
Enercare
|
Toronto
Turn customer conversations into sales appointments for Enercare in High Meadow, combining product knowledge, call handling, and organized follow-through. Monday-to-Friday hours support consistent customer contact.
As a Sales Support Coordinator, you will assist homeowners with comfort requirements and recommend relevant company products and services. Responsibilities span call management, sales conversion targets, appointment scheduling, customer database updates, and support for field teams. Success depends on clear communication, accurate data entry, flexibility, and attention to detail.
Key Responsibilities:
- Understand customer needs and provide best advice
- Schedule Energy Management Consultant sales appointments
- Complete prospect creation and accurate appointment data entry
- Meet conversion, call quality, and service-level requirements
- Make outbound calls for rescheduling and surveys
Requirements:
- Previous sales or call centre experience
- Ability to type while using multiple programs and talking
- Strong computer skills with Salesforce knowledge
- Effective complaint resolution skills
- Comfort working under pressure with business processes
Bring customer-focused communication, sales coordination, and accurate scheduling skills to Enercare’s High Meadow operation.
📌 Customer Service Sales Coordinator (Toronto)
🏢 Enercare
📍 Toronto