Support identity and access management services at Bank of America with expert troubleshooting, Linux, and Splunk capabilities. The schedule includes onsite work three days weekly.

As a Production Services Specialist II, you will provide senior production support for IAM and SIEM/SOAR technologies. The position serves internal customers through monitoring, incident response, triage, service restoration, and root-cause identification. It also requires collaboration across IT teams.

Key Responsibilities:

- Provide end-to-end infrastructure and data management support
- Monitor services and respond to security and production incidents
- Engage problems during triage and identify root causes
- Facilitate coordination for permanent service fixes
- Meet or exceed agreed service-level agreements

Requirements:

- Five-plus years of hands-on IAM experience
- Five-plus years of production support experience
- Expert access management and entitlement technology knowledge
- Experience with MFA, Windows, Linux, SQL, Oracle, and Unix
- Ability to comply with bank regulatory and compliance policies

Bring IAM, production support, troubleshooting, and SIEM/SOAR expertise to Bank of America’s financial services workplace.

📌 IAM Production Support Security Engineer (New Brunswick)
🏢 Bank of America
📍 New Brunswick