Strengthen service operations at United Rentals by inspiring technicians, improving maintenance metrics, and protecting customer service. Lead with accountability and discipline.

As a Service Manager, you will direct service and maintenance performance across a major equipment operation. You will hire, motivate, coach, and train Service Technicians while evaluating performance and promotability. Working with the Branch Manager, you will help build a profitable location through leadership, service knowledge, and business management.

Key Responsibilities:

- Lead service and maintenance performance metrics
- Train technicians on processes, standards, and required skills
- Evaluate team performance and provide regular coaching
- Promote safety, discipline, accountability,



and communication
- Coordinate parts activities for productivity and customer service

Requirements:

- High School diploma required; bachelor's degree preferred
- Minimum three years supervisory experience
- Five years' service and maintenance experience
- Strong motivational, leadership, and customer service skills
- Basic computer skills, including Excel, and valid driver's license

Bring service operations leadership, technician coaching, and safety accountability to United Rentals' equipment maintenance organization.

📌 Service Operations Manager United Rentals (New Brunswick)
🏢 North American Transportation Management Institute
📍 New Brunswick