Support equity and inclusion at Vancouver Island University through case management, complaint assessment, and resolution planning within the DEHR Office.

This temporary full-time Case Manager reports to the Director and addresses concerns involving human rights, discrimination, harassment, and sexualized violence. The work advances accessible learning and working environments while supporting VIU’s legal and policy obligations. Success requires careful analysis and collaboration.

Key Responsibilities:

- Recognize and respond to human rights concerns
- Assess complaints under BC Human Rights Code grounds
- Develop resolution pathways for complex issues
- Manage high caseloads and competing deadlines
- Maintain relationships across university departments

Requirements:

- Three years of recent case management experience
- Degree in human rights, equity, humanities, or social science
- Experience with informal conflict resolution and restorative practice
- Understanding of equity-deserving communities’ barriers
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

Bring analytical thinking, trauma-informed practice, and cooperative communication to VIU’s equity, diversity, and inclusion work.

📌 Equity Diversity Inclusion Case Manager (Nanaimo)
🏢 Vancouver Island University
📍 Nanaimo