Strengthen client partnerships through claims administration, contract management, and solution development in GreenShield Administration’s hybrid environment.
GreenShield’s Account Manager serves partners across the health benefits sector, coordinating internal teams to meet commitments. This position requires knowledge of health and dental claims processing, provincial benefit landscapes, and group insurance. Success includes managing business performance, resolving service challenges, and supporting client-focused strategies.
Key Responsibilities:
- Ensure client commitments meet established service level agreements
- Coordinate GreenShield Administration and shared service partners
- Escalate emerging service challenges and deliverables appropriately
- Support client-specific strategies and execute account plans
- Represent GreenShield Administration at industry events and conferences
Requirements:
- Minimum five years’ account management or executive experience
- Third-party payor, TPA, advisor, or related sector experience
- Extensive customer service and interpersonal communication skills
- Analytical, problem-solving, organizational, and time management skills
- Robust Microsoft Office skills and English proficiency
Bring health benefits knowledge, clear communication, and analytical problem-solving to GreenShield’s partner-focused account management team.
📌 Client Partnerships Account Manager (Vancouver)
🏢 Green Shield Canada (GSC)
📍 Vancouver
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