Deliver desktop and network support for Memorial University’s Faculty of Nursing sites, combining technical troubleshooting with responsive client service. Work onsite and remotely.

The PC Consultant III supports faculty, staff, and students through the OCIO Client Services team. Responsibilities span Microsoft systems, applications, mobile devices, classroom technologies, office equipment, and onsite network services. The position also involves help desk communication, complex issue research, solution documentation, and collaboration across distributed campuses.

Key Responsibilities:

- Respond to calls, chats, and help desk service tickets
- Research complex issues and document effective technical solutions
- Support Microsoft desktops, mobile devices, classrooms, laboratories, and offices
- Perform cable swaps,



switch replacements, UPS resets, and access point replacements
- Provide remote support to the broader Memorial community

Requirements:

- Three to five years delivering technical solutions
- Computer science degree or equivalent experience and training
- Microsoft operating systems and applications expertise
- Ability to prioritize independently and escalate issues appropriately
- Flexibility to learn technologies and support multiple nursing sites

Bring desktop support, network services, and technical communication skills to Memorial University’s distributed Faculty of Nursing operations.

📌 Desktop and Network Support Specialist (St. John's)
🏢 Memorial University, Newfoundland and Labrador
📍 St. John's