Manage hotel reservations for travelling teams at EventConnect, where accurate confirmations and qualified communication support partners. Work from downtown London, Ontario, coordinating details across hotels and events.
This Event Management Coordinator role focuses on consistent, high-quality service for hotel partners and clients. You will contact hotels, verify confirmation numbers, guest names, room types, and dates, and support reservation resolution. The position includes administrative assistance within operations.
Key Responsibilities:
- Contact assigned hotels to confirm upcoming event reservations
- Verify confirmation numbers, guest names, room types, and dates
- Assist with oversells and responses to hotel inquiries
- Support hotel relationships through operations department tasks
- Resolve guest check-in issues promptly as needed
Requirements:
- Detail-oriented and precise approach to reservation information
- Ability to identify and assess customer needs quickly
- Ability to adjust communication to each client
- Previous hotel management or sales experience considered an asset
- TICO certification preferred; completion may be required within three months
Use reservation accuracy, organized follow-up, and hotel coordination skills to support EventConnect clients and travelling teams.
📌 Hotel Reservations Event Coordinator (Canada)
🏢 EventConnect
📍 Canada
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