Build meaningful client relationships at CIBC by resolving banking questions, supporting transactions, and recommending relevant financial products. Work onsite full-time.

Within CIBC’s Personal and Business Banking Team, this Client Engagement Associate serves as an initial point of support. You will understand client needs, explain solutions, complete basic banking product sales, and identify specialist referral opportunities. You will also help clients use mobile banking applications and contribute to Banking Centre success.

Key Responsibilities:

- Ask thoughtful questions to understand client needs
- Support sales of suitable basic banking products
- Identify opportunities for specialist referrals
- Resolve client issues with accountability
- Help clients adopt mobile banking applications

Requirements:

- Passion for people and relationship building
- Respectful, authentic interpersonal communication
- Curiosity and commitment to learning
- Adaptability with recent tools and technology
- Flexibility across nearby banking centres

Use relationship building, problem solving, and financial services knowledge to help CIBC clients pursue their banking goals.

📌 Personal Banking Client Advisor (Canada)
🏢 CIBC
📍 Canada