Support hotel guests from arrival through departure as a Front Desk Agent, handling reservations, payments, telephone calls, and special needs.

This Front Desk Agent role combines guest services with clerical and reception responsibilities at a physical hotel location. Candidates need secondary school graduation, English, and solid oral and written communication. Experience is an asset, and the work calls for client focus, organization, reliability, and teamwork.

Key Responsibilities:

- Answer telephone calls and relay messages
- Provide information about hotel facilities and services
- Assist clients and guests with special needs
- Calculate departure charges and receive payments
- Complete clerical duties including filing and photocopying

Requirements:

- Secondary school graduation certificate
- English communication ability
- Experience is an asset
- Excellent oral and written communication
- Organized, reliable, client-focused team player

Bring organized guest service and dependable communication to hotel reception, reservations, payments, calls, and clerical support.

📌 Hotel Guest Services Front Desk Agent (Canada)
🏢 PHI Hotel Group
📍 Canada