Senior Ecommerce Operations Manager (Canada)

Senior Ecommerce Operations Manager (Canada)

06 Nov
|
Cheil
|
Canada

06 Nov

Cheil

Canada

Manage Samsung.com operations, promotions, inventory, and partner coordination from Cheil Canada’s hybrid Mississauga workplace.

This Senior E-Commerce Specialist oversees the Samsung e-commerce channel and its daily operating requirements. Responsibilities include Hybris and CMS administration, sales planning, current product launches, marketing content, supply chain coordination, and performance reporting. The specialist works across internal stakeholders, e-commerce partners, and customer service escalations.

Key Responsibilities:

- Monitor daily website issues and customer service escalations
- Manage e-commerce partner relationships and required stakeholder coordination
- Align Samsung.com price promotions with SES stores




- Monitor inventory shortages and back-order issues
- Prepare weekly omnichannel performance reports

Requirements:

- Three to five years managing websites for reputable brands
- Strong analytical, organizational, and planning skills
- Experience with project management and online marketing analysis
- Experience with Hybris Back Office is an asset
- Ability to work effectively with limited supervision

Support Samsung’s digital commerce performance through website operations, promotion planning, inventory monitoring, and stakeholder management.

📌 Senior Ecommerce Operations Manager (Canada)
🏢 Cheil
📍 Canada

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