Support GFL customers and drivers through responsive dispatching, service coordination, and route troubleshooting. Use solid communication skills to address incoming calls and emails.

As a Dispatcher, you will manage incoming service orders and coordinate real-time route support. You will interact with customers, customer service, sales, operations, and maintenance personnel. Your work includes resolving service challenges and sharing driver information with appropriate teams.

Key Responsibilities:

- Field incoming customer calls and emails
- Satisfy customer needs for service changes
- Dispatch routes using designated driver locations
- Communicate driver information to appropriate departments
- Coordinate with maintenance shop personnel

Requirements:

- Strong customer focus and interpersonal communication skills
- Ability to multitask and prioritize tasks
- One to two years relevant experience preferred
- Knowledge of hours of service regulations is an asset
- Availability for urgent weekend calls

Bring customer service, dispatching, and troubleshooting abilities to help GFL address route needs and maintain responsive daily service.

📌 Customer Service Dispatcher Route Support (Canada)
🏢 GFL Environmental
📍 Canada