Guide customers toward project solutions as a Retail Customer Service Manager with The Home Depot. Coach Associates and strengthen store execution.

Assistant Store Managers create inviting shopping environments by meeting project needs quickly and fully. They train, coach, and develop Associates while communicating store objectives. They also manage scheduling, staffing, customer service standards, and responses to operational challenges.

Key Responsibilities:

- Train Associates to deliver quality customer service
- Resolve complaints and ensure efficient customer assistance
- Communicate store objectives, events, and promotions
- Assess training needs and implement improvement plans
- Maintain customer service standards across assigned areas

Requirements:

- Minimum two years of management experience
- Excellent customer service skills
- Good communication skills with Associates and leaders
- Solid problem-solving skills
- Computer experience and strong work ethic

Apply your customer service leadership, coaching, and communication strengths to help The Home Depot Associates succeed.

📌 Retail Customer Service Manager (Canada)
🏢 The Home Depot Canada
📍 Canada