Help TD customers resolve banking needs through customer service, financial guidance, and digital education in Vancouver’s onsite branch workplace.

As a Personal Banking Associate Trainee, you will build relationships with existing and prospective TD customers. You will understand their needs, exercise judgment with confidential matters, and connect them with appropriate solutions or internal partners. The position also supports frontline operations and process accuracy.

Key Responsibilities:

- Resolve customer problems related to banking solutions
- Identify needs and refer customers to appropriate partners
- Build confidence in emerging digital banking trends
- Report non-standard matters to branch management
- Recommend improvements to branch practices and processes

Requirements:

- Relevant experience or High School diploma
- Post-Secondary or related Undergraduate degree preferred
- Investment Funds Canada certification within 90 days
- Independent administration, planning, and organizational ability
- Effective verbal and written customer communication

Bring sound judgment, customer experience skills, and banking knowledge to TD’s Personal and Commercial Banking team in Vancouver.

📌 TD Banking Customer Service Trainee (Canada)
🏢 TD Bank Group
📍 Canada