Help TD Canada Trust customers resolve financial needs through clear advice, strong communication, and practical banking solutions. This branch role is based in Montréal, Quebec.

The Personal Banking Associate builds lasting customer relationships through daily service and guidance. You identify needs, recommend appropriate contacts, explain digital banking, and help resolve issues. The position also supports branch operations, process accuracy, documentation, and frontline colleagues while maintaining confidentiality.

Responsabilités principales:

- Understand customer needs and exercise judgment with confidential matters
- Provide advice on banking solutions and service transactions
- Build customer confidence in emerging digital banking trends




- Resolve critical issues and report non-standard matters
- Recommend improvements to branch practices and operations

Exigences:

- Knowledge of banking solutions and processes
- High School diploma and/or one year relevant experience
- Investment Funds Canada or equivalent within 90 days
- Solid administration, planning, and organizational abilities
- Effective verbal and written customer communication

Use financial guidance, customer service, and operational judgment to help Montréal clients navigate TD Canada Trust banking needs.

📌 Customer Banking Advisor TD Canada Trust
🏢 TD Bank Group
📍 Canada